Assigned Risk Producer Resources
|
New Business and Policy Change Information
Please mail all New Business and Policy Change applications (with check for down payment) to: Arbella Mutual
P.O. Box 699103 Quincy, MA 02269-9103 Pre-Inspection RequirementsArbella waives pre-insurance inspections for all vehicles insured under the Massachusetts Automobile Insurance Policy. This waiver applies uniformly to all insureds. DiscountsAll of Arbella's discounts are listed in the Arbella Massachusetts Private Passenger Automobile Insurance Rules/Rates Manual under Rule 19 Discounts. To discuss your customer's eligibility, please contact the Underwriter listed on this page. Manuals and FormsMassachusetts Auto Rules and Rates:Massachusetts Automobile Underwriting Guide:Arbella Supplemental Application:Policies effective 11/01/13 and later
Payment Plans
Policies can be paid in full or in monthly installments with a required down payment of 25% of total annual MAIP premium. Installment Fees$8 for each installment Automated Payment PlanWith this program, your customers' premiums are deducted from their checking or savings account automatically on their due date. Your customers will save money because the monthly installment charge will be waived under this plan. Your customers can sign-up by visiting our Web site at Arbella.com and reviewing our payment options. |
Billing Information
Pay by MailPlease mail premium payments to: Arbella Insurance Group
P.O. Box 55392 Boston, MA 02205-5392 Pay Online or by PhoneTo make an online payment for your customer click here. You must disclose to the customer that the payment will be processed electronically. Note: Down payments cannot be made online. Your customer can pay online at Arbella.com or by phone 1-800-999-0292. We accept check, debit card or credit card (Mastercard and Visa). Minimum paymentsPayments can be made in excess of the minimum amount due. The new balance will be spread equally over the remaining installments. Late Fees$29 for each notice of late payment
Returned Check Fee$29 for each check returned
Contacts
SubmissionsUnderwriting: Stephen Tague at 1-800-ARBELLA ext 2875 Billing QuestionsCustomer Service: 1-800-ARBELLA Policy InquiriesCustomer Service: 1-800-ARBELLA Claims Questions |